Thursday, May 3, 2007

just smile more



Short coffee.
Triple Venti Mocha.
Tall Vanilla Extra Hot Latte.
Tall Awake Tea.
The Usual.
My Drink.
Grand Latte for here.
Venti Black with two cups no sleeve.
Grande 1pRasberry Nonfat No Whip White Chocolate Mocha.

We are all smiling Starbucks' Baristas on the inside. Maybe there won't be a line behind you and we can talk for a bit, or maybe you have a better connection with the barista on bar and you move to talk with them. Either way, smiling is good.

Enter, the "facial feedback" hypothesis. The hypothesis states "involuntary facial movements provide sufficient peripheral information to drive emotional experience. And feedback from facial expression affects emotional expression and behavior." It is the ability of smiles to make others smile that is transforming a facial expression into a global industry.

A great deal of research is now being done to determind how exactly smile work and why. COOL!
Advice: next interview you have - smile. Maybe you'll make the person across from you smile too. Then you'll both be happy and thinking positive thoughts. They'll like you for making them happy and want you to be a part of the team. You'll get hired and make a difference in the world. The payoffs of optimism are endless.


1 comment:

Greg said...

Have any links to the research on this?